Apple confirmed Tuesday afternoon that its iOS Weather app was having trouble, after iPhone users across the United States reported they could not get the service to load. The company’s support page said the app was experiencing an active outage and warned, “This service may be slow or unavailable.”
The reports were not isolated. Users on X and Reddit said Weather would not open, and several Mashable editors in the United States hit the same problem. One editor eventually got the app to load after about 10 seconds, but others could not access it at all.
As of April 28 at 2:12 p.m. ET, Apple’s online support page still showed an active outage for Weather. Mashable said it had reached out to Apple for comment.
The Weather app is part of the standard Apple routine for millions of iPhone users, which is why even a short disruption gets noticed quickly. Internet outages have become routine over the past year, but major outages inside the Apple ecosystem remain rare.
That contrast is what made Tuesday’s problems stand out. DownDetector did not have a page for the Weather app, but it did show sudden spikes in reports for The Weather Channel app and Apple Support, suggesting users were searching for answers as Apple’s own service page stayed live with the warning.
For now, the outage appears to be a reminder of how quickly a core phone feature can become unreachable, even when the device itself is working normally. The question is how long Apple’s Weather service stays degraded before users stop refreshing and the app goes back to being invisible, which is usually how people want it.
